Privacy Policy / Terms and Conditions

Refund policy.

Money back guarantee. We’re confident in our products, but we still offer a 7 day, no questions asked, money back guarantee if you are unhappy. We also offer a 30 day full refund guarantee with cause. After 30 days all physical products are subject to normal warranty. If at anytime you have questions please contact us and we will do our utmost to ensure your satisfaction.

Subscription based services.

Existing subscription based services (month to month) prices are subject to change with 30 days notice. This includes, but is not limited to, hosting, tech subscription, cloud office.

Paying by check.

Make payable to Our Tech Desk, LLC. PO Box 219 Bronte TX 76933

Allow 2 weeks from post date for order completion when paying by check. Subscription products will not be invoiced and will be terminated within 2 weeks of subscription renewal date if not funded. Login to your account here for current state.

An additional fee of 45$ will be assessed for non-sufficient funds.

We only collect anonymous information.

We use technologies like cookies (small files stored by your browser), web beacons, or unique device identifiers to anonymously identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We do not collect personally identifiable information about you. In other words, we do not collect information such as your name, address, phone number or email address.

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Our service does not currently recognize the “Do Not Track” signal that may be available in some web browsers.

We don’t share your personal data with other companies.

We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.

No ad companies collect data through our service.

We do not allow advertising companies to collect data through our service for ad targeting.

You can ask privacy questions.

If you have any questions or concerns about our privacy policies, please contact us.

Analytics providers access data on our behalf.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

“Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.”

We take steps to protect personal information

We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

Special situations may require disclosure of your data.

To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

More privacy-related information.

This privacy policy was last updated on June 1, 2019. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, push notification, or text.